Email lookup tools are never going to be 100% accurate 100% of the time due to a variety of factors. That’s why Mailscoop gives you a confidence score. When you run a search, you’ll get 3 different confidence levels:
Green - We are pretty confident this is the right email.
Yellow - We couldn't verify this email, this is our best guess
Red - We couldn’t find this email or ran into an error
If you get the green dot, you’re good to go! We’re super confident this is a valid email address, since Mailscoop was able to verify it using public data.
If you get the yellow dot, this means that the email might be valid, but it’s probably worth confirming before you send.
If you get the red dot, this means that we couldn’t find any solid information on the email or taxonomies and formats. This usually happens when there’s an issue with the domain or that the company’s taxonomies aren’t publicly available.
What To Do If You Get A Yellow Or Red Dot?
If you get a yellow or red dot, it’s worth trying to confirm the email address. One option we recommend is VerifyEmailAddress.org. Simply plug in the email address that Mailscoop gave you, and it will run a search to verify the email: